Platinum Fitness in Tucson, Arizona

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• Rob

  Posted May, 13 2019

  The internet has been out for days... 3 days in a row I brought it to the attention of the staff-nothing changed. I then spoke with the club manager, what a joke... He was clearly disinterested with my complaint and even walked away from me after making the statement the club internet was working on his phone.. really?! He never bothered to follow up with me. This is how you manage? This is how you take care of your members?? I have often found the staff lacks basic customer service skills. For as often as they change club staff and managers it would be nice if they could find someone that actually cares about the member after they've signed up... rude!

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